Return and Refund Policy
Customer satisfaction is our top priority. If you are not completely satisfied, we offer a five (5) day right of return policy on all purchases. To be eligible for a return, your item must be unused, undamaged and in the same condition that you received it. It must also be in the original packaging. Customer bears posting costs of returning item(s).
The shipping & insurance fees are not refundable. All returned merchandise must be sent by registered mail. Appropriate return packaging and registered mail fees are the responsibility of the customer returning the merchandise.
If you decided that you do not want the merchandise after it has been shipped but before it arrives, Please Do Not Refuse Postal Delivery. All Items must be returned to us only by registered mail we must ensure these items using the registered mail receipt number. If the merchandise is refused you will be liable for the full value of the item or items if lost and all brokerage charges and duty incurred upon its return.
If your goods don’t reach you in perfect condition please notify us as soon as possible. Please don’t return damaged goods without first notifying us. Please keep any packaging and damaged items as they are received, these will be required for refund claims.